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UK Landline

0208 861 1945

+44 (0) 208 861 1945

The Curvy Kate Customer Service team are here to help. Drop us a line, send an email or tweet us if you need any help.

Opening Hours

Opening Hours (GMT)

Monday - Friday
08:00 - 18:00

Apply for Company Administration Manager

Company Administration Manager

Head Office - Harrow

Job Description

Reports To: Managing Director

Location: Harrow - Head Office

Salary: Competitive

Hours: 40 hours per week (to include occasional weekend hours)

Benefits: Target driven bonus scheme, Company pension scheme, 28 days holiday (incl Bank Holidays), Generous Staff Discount

Main Purpose of Job

This is a newly created role reporting to the Managing Director. The responsibilities will be varied but primarily you will manage our ecommerce Customer Service team, from order and return processing to telephone and email support. In addition you will oversee our Warehouse team who are responsible for stock management and deliveries.

As an experienced Administration Manager, you will be familiar with the range of activities within the Job Title. You will essentially manage “how we do things here”. This includes reviewing methods and procedures used within the business and making proposals for improvement. You will also help implement changes and lead specific projects as required.

You will be the first point of contact for any IT and HR/Recruitment issues and liaise with our IT Support Company or HR Consultants when necessary. You would also oversee building and facilities management.

Your responsibilities will include:

  • Oversee Customer Service, Fulfilment and Warehousing.
  • Set and monitor KPIs across the team to ensure we maintain optimum efficiencies.
  • Monitor the customer experience and improve where possible.
  • Oversee building maintenance, HR and IT support.
  • Review and improve processes and systems.
  • Provide management reports for regular team meetings.
  • Support and motivate the team and encourage fresh ideas.
  • Maintain and develop our culture and core values.

About Curvy Kate

We are a market-leading lingerie and swimwear e-tailer, specialising in the fuller bust from D to K cups. Our company purpose is to make women feel fabulous about their figure!

We are a very passionate and hard-working team, committed to giving the best to our roles and providing the greatest possible customer experience.

Our staff are the heart of the organisation and we aim to hire and keep the best people for our culture. These are exciting times for the business and we are looking for friendly, self-motivated individuals to join our team and help us reach our goals. We currently employ about 50 people.

About You

You will have the following experience/competencies:

  • Competent, proactive and self-motivated.
  • Minimum 3-5 years’ experience in similar role.
  • Ideally a recognised administration management qualification.
  • Excellent communication skills both written and verbal.
  • Proven management, prioritisation and organisational skills.
  • Excellent IT and system experience with in-depth knowledge of MS Office.


You will have the ability to stay calm and resourceful under pressure and have the stamina and determination to ensure correct procedures are adhered to. You will anticipate problems and will act quickly to resolve them.

You will be a logical thinker and have good analytical skills. You will have sound problem-solving and decision-making ability.

You will live within reasonable commuting distance of Harrow.

If you thrive on working in a fast-paced environment and improving all areas of efficiency and customer experience, you may be the person we are looking for.

Award Winning Brand

UK Lingerie Awards 2016 Winner - New Business of the Year UK Lingerie Awards 2016 Winner - Designer of the Year British Plus Size Awards 2016 - Lingerie Brand of the Year

Company Administration Manager

Head Office - Harrow

How To Apply

Please send your CV together with a covering letter telling us why you are the right person for us. Please include one interesting fact about you NOT on your CV!

Need Help?

UK Landline

0208 861 1945

+44 (0) 208 861 1945

The Curvy Kate Customer Service team are here to help if you have any questions or need help with your account.

Email

[email protected]

If you have any questions regarding exchanges or returns please email us for help.

Opening Hours

Opening Hours (GMT)

Monday - Friday
08:00 - 18:00

Address

Unit 1 Hawthorn Centre, Elmgrove Road, Harrow, HA1 2RF, United Kingdom

Welcome to Curvy Kate

Returns and Exchanges Policy

Find your UK Size

All our bras & swimwear are listed in UK sizing. To find your UK size, refer to the UK size columns below against the size you normally wear.

Find your UK Size

All our bras & swimwear are listed in UK sizing. To find your UK size, select the US bra size you normally wear:

Bra Cup Size

UKUSEUAUFR
DDDDD
DDDD/EEDDE
EDDD/FFEF
FGGFG
FFHHFFH
GIIGI
GGJJGGJ
HKKHK
HHLLHHL
JMMJM
JJNNJJN
KOOKO

Bra Back Size

UKUSEUAUFR
282860675
303065880
3232701085
3434751290
3636801495
38388516100
40409018105
42429520110
444410022115